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A Study Reveals What Georgians Think About Public Services

A Study Reveals What Georgians Think About Public Services

Quality of roads, public kindergartens, cleaning service and citizen engagement in decision-making are in focus of a research that were presented on July 27, 2016, 10 am, in Radisson Blue Iveria Hotel.

Niels Scott, Head of the United Nations Development Programme (UNDP) in Georgia, and Tengiz Shergelashvili, Deputy Minister of Regional Development and Infrastructure of Georgia, opened the event that brought together representatives of the Georgian Government, Parliament, local authorities, civil society and international organizations.

The comprehensive nation-wide research of citizen satisfaction with public services in Georgia was commissioned by the United Nations Development Programme (UNDP), Swiss Cooperation Office (SCO) for South Caucasus and Austrian Development Cooperation (ADC) and carried out by the Georgian research company ACT in November 2015.

The study in based on interviews with 3800 citizens of Georgia over the age of 18 in all regions of Georgia. It examines public views about the services that are currently provided by municipalities and central government, provides comparative analysis with the similar study conducted in 2013, and includes recommendations for local authorities based on the perceptions and expectations of citizens.

A full report of study will be available at the UNDP Georgia website: www.ge.undp.org