For the first time in Georgia, clients will be able to receive information on banking products by Facebook messenger, as part of TBC Bank’s innovative service for offering distant channels of services.
Ti Bot – this is the name of ChatBot that you can find in search field of your messenger. This application is attainable every time, 7/24. Ti Bot provides information on TBC Bank branches and ATMs at desirable addresses, information on currency exchange and loans”, TBC Bank representatives noted.
Ti Bot is the first Georgian-language ChatBot developed by Georgian developers. It is important that Georgian citizens have access to technologies in Georgian language. Therefore, Ti Bot uses Georgian scripts and urges you to use Georgian alphabet too.
In the future the application functions will be expanded and it will become an assistant for clients for various operations.
The so-called ChatBot is an innovative product in Georgia and the whole world. Major commercial banks in the USA and Europe are establishing similar services now. ChatBot is successfully used by such brands as Amazon, KLM, CNN and so on.